Privacy Policy

Version 1.0 — Last updated: October 15, 2026 — Compliant with Law 18-07

At Doc-Live, we take your privacy seriously. This policy explains how we collect, use, and protect your data. By using the platform, you agree to these terms.

1. Data We Collect

  • Identity: full name, date of birth
  • Contact: phone number, email address
  • Location: wilaya, municipality
  • Booking: appointments, specialties, doctors
  • Account: password (encrypted)
  • Technical: browser type, IP address

2. Why We Collect Data

  • Facilitate appointment booking
  • Send appointment reminders and confirmations
  • Improve your experience on the platform
  • Protect your account from unauthorized access
  • Comply with Algerian Law 18-07

3. How We Protect Your Data

  • Passwords encrypted with strong algorithms (bcrypt)
  • Secure connection (HTTPS) for all exchanges
  • Secure local hosting compliant with ANPDP requirements
  • Access limited to authorized personnel
  • Regular security audits

4. Your Rights

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your account (Right to be Forgotten)
  • Right to object to data processing
  • Right to data portability upon request
  • Right to file a complaint with authorities

5. Data Sharing

  • We do NOT sell your personal data to third parties
  • We share data only with the doctor or pharmacy you book with
  • We share data with legal authorities only upon formal request
  • We may use local hosting services compliant with Algerian law

6. Contact Us

For any privacy inquiry or to exercise your rights:

This policy complies with Algerian Law 18-07 and ANPDP requirements.